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Current File : /home/urbanovitalinoad/public_html/servicedesk/inc/notificationtargetproblem.class.php
<?php
/**
 * ---------------------------------------------------------------------
 * GLPI - Gestionnaire Libre de Parc Informatique
 * Copyright (C) 2015-2021 Teclib' and contributors.
 *
 * http://glpi-project.org
 *
 * based on GLPI - Gestionnaire Libre de Parc Informatique
 * Copyright (C) 2003-2014 by the INDEPNET Development Team.
 *
 * ---------------------------------------------------------------------
 *
 * LICENSE
 *
 * This file is part of GLPI.
 *
 * GLPI is free software; you can redistribute it and/or modify
 * it under the terms of the GNU General Public License as published by
 * the Free Software Foundation; either version 2 of the License, or
 * (at your option) any later version.
 *
 * GLPI is distributed in the hope that it will be useful,
 * but WITHOUT ANY WARRANTY; without even the implied warranty of
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 * GNU General Public License for more details.
 *
 * You should have received a copy of the GNU General Public License
 * along with GLPI. If not, see <http://www.gnu.org/licenses/>.
 * ---------------------------------------------------------------------
 */

if (!defined('GLPI_ROOT')) {
   die("Sorry. You can't access this file directly");
}


/**
 * NotificationTargetProblem Class
**/
class NotificationTargetProblem extends NotificationTargetCommonITILObject {

   public $private_profiles = [];

   /**
    * Get events related to tickets
   **/
   function getEvents() {

      $events = ['new'            => __('New problem'),
                      'update'         => __('Update of a problem'),
                      'solved'         => __('Problem solved'),
                      'closed'         => __('Closure of a problem'),
                      'delete'         => __('Deleting a problem')];

      $events = array_merge($events, parent::getEvents());
      asort($events);
      return $events;
   }


   function getDataForObject(CommonDBTM $item, array $options, $simple = false) {
      // Common ITIL data
      $data = parent::getDataForObject($item, $options, $simple);

      $data["##problem.impacts##"]  = $item->getField('impactcontent');
      $data["##problem.causes##"]   = $item->getField('causecontent');
      $data["##problem.symptoms##"] = $item->getField('symptomcontent');

      // Complex mode
      if (!$simple) {
         $restrict = ['problems_id' => $item->getField('id')];
         $tickets  = getAllDataFromTable('glpi_problems_tickets', $restrict);

         $data['tickets'] = [];
         if (count($tickets)) {
            $ticket = new Ticket();
            foreach ($tickets as $row) {
               if ($ticket->getFromDB($row['tickets_id'])) {
                  $tmp = [];

                  $tmp['##ticket.id##']
                                    = $row['tickets_id'];
                  $tmp['##ticket.date##']
                                    = $ticket->getField('date');
                  $tmp['##ticket.title##']
                                    = $ticket->getField('name');
                  $tmp['##ticket.url##']
                                    = $this->formatURL($options['additionnaloption']['usertype'],
                                                       "Ticket_".$row['tickets_id']);
                  $tmp['##ticket.content##']
                                    = $ticket->getField('content');

                  $data['tickets'][] = $tmp;
               }
            }
         }

         $data['##problem.numberoftickets##'] = count($data['tickets']);

         $changes  = getAllDataFromTable('glpi_changes_problems', $restrict);

         $data['changes'] = [];
         if (count($changes)) {
            $change = new Change();
            foreach ($changes as $row) {
               if ($change->getFromDB($row['changes_id'])) {
                  $tmp = [];
                  $tmp['##change.id##']
                                    = $row['changes_id'];
                  $tmp['##change.date##']
                                    = $change->getField('date');
                  $tmp['##change.title##']
                                    = $change->getField('name');
                  $tmp['##change.url##']
                                    = $this->formatURL($options['additionnaloption']['usertype'],
                                                       "Change_".$row['changes_id']);
                  $tmp['##change.content##']
                                    = $change->getField('content');

                  $data['changes'][] = $tmp;
               }
            }
         }

         $data['##problem.numberofchanges##'] = count($data['changes']);

         $items    = getAllDataFromTable('glpi_items_problems', $restrict);

         $data['items'] = [];
         if (count($items)) {
            foreach ($items as $row) {
               if ($item2 = getItemForItemtype($row['itemtype'])) {
                  if ($item2->getFromDB($row['items_id'])) {
                     $tmp = [];
                     $tmp['##item.itemtype##']    = $item2->getTypeName();
                     $tmp['##item.name##']        = $item2->getField('name');
                     $tmp['##item.serial##']      = $item2->getField('serial');
                     $tmp['##item.otherserial##'] = $item2->getField('otherserial');
                     $tmp['##item.contact##']     = $item2->getField('contact');
                     $tmp['##item.contactnum##']  = $item2->getField('contactnum');
                     $tmp['##item.location##']    = '';
                     $tmp['##item.user##']        = '';
                     $tmp['##item.group##']       = '';
                     $tmp['##item.model##']       = '';

                     //Object location
                     if ($item2->getField('locations_id') != NOT_AVAILABLE) {
                        $tmp['##item.location##']
                                       = Dropdown::getDropdownName('glpi_locations',
                                                                   $item2->getField('locations_id'));
                     }

                     //Object user
                     if ($item2->getField('users_id')) {
                        $user_tmp = new User();
                        if ($user_tmp->getFromDB($item2->getField('users_id'))) {
                           $tmp['##item.user##'] = $user_tmp->getName();
                        }
                     }

                     //Object group
                     if ($item2->getField('groups_id')) {
                        $tmp['##item.group##']
                                       = Dropdown::getDropdownName('glpi_groups',
                                                                   $item2->getField('groups_id'));
                     }

                     $modeltable = getSingular($item2->getTable())."models";
                     $modelfield = getForeignKeyFieldForTable($modeltable);

                     if ($item2->isField($modelfield)) {
                        $tmp['##item.model##'] = $item2->getField($modelfield);
                     }

                     $data['items'][] = $tmp;
                  }
               }
            }
         }

         $data['##problem.numberofitems##'] = count($data['items']);
      }
      return $data;
   }


   function getTags() {

      parent::getTags();

      //Locales
      $tags = ['problem.numberoftickets'   => _x('quantity', 'Number of tickets'),
                    'problem.numberofchanges'   => _x('quantity', 'Number of changes'),
                    'problem.impacts'           => __('Impacts'),
                    'problem.causes'            => __('Causes'),
                    'problem.symptoms'          => __('Symptoms'),
                    'item.name'                 => _n('Associated item', 'Associated items', 1),
                    'item.serial'               => __('Serial number'),
                    'item.otherserial'          => __('Inventory number'),
                    'item.location'             => Location::getTypeName(1),
                    'item.model'                => _n('Model', 'Models', 1),
                    'item.contact'              => __('Alternate username'),
                    'item.contactnumber'        => __('Alternate username number'),
                    'item.user'                 => User::getTypeName(1),
                    'item.group'                => Group::getTypeName(1),];

      foreach ($tags as $tag => $label) {
         $this->addTagToList(['tag'    => $tag,
                                   'label'  => $label,
                                   'value'  => true,
                                   'events' => NotificationTarget::TAG_FOR_ALL_EVENTS]);
      }

      //Foreach global tags
      $tags = ['tickets'  => _n('Ticket', 'Tickets', Session::getPluralNumber()),
                    'changes'  => _n('Change', 'Changes', Session::getPluralNumber()),
                    'items'    => _n('Item', 'Items', Session::getPluralNumber())];

      foreach ($tags as $tag => $label) {
         $this->addTagToList(['tag'     => $tag,
                                   'label'   => $label,
                                   'value'   => false,
                                   'foreach' => true]);
      }

      //Tags with just lang
      $tags = ['problem.tickets'  => _n('Ticket', 'Tickets', Session::getPluralNumber()),
                    'problem.changes'  => _n('Change', 'Changes', Session::getPluralNumber()),
                    'problem.items'    => _n('Item', 'Items', Session::getPluralNumber())];

      foreach ($tags as $tag => $label) {
         $this->addTagToList(['tag'   => $tag,
                                   'label' => $label,
                                   'value' => false,
                                   'lang'  => true]);
      }

      //Tags without lang
      $tags = ['ticket.id'        => sprintf(__('%1$s: %2$s'), Ticket::getTypeName(1), __('ID')),
                    'ticket.date'      => sprintf(__('%1$s: %2$s'), Ticket::getTypeName(1), _n('Date', 'Dates', 1)),
                    'ticket.url'       => sprintf(__('%1$s: %2$s'), Ticket::getTypeName(1), __('URL')),
                    'ticket.title'     => sprintf(__('%1$s: %2$s'), Ticket::getTypeName(1), __('Title')),
                    'ticket.content'   => sprintf(__('%1$s: %2$s'), Ticket::getTypeName(1), __('Description')),
                    'change.id'        => sprintf(__('%1$s: %2$s'), Change::getTypeName(1), __('ID')),
                    'change.date'      => sprintf(__('%1$s: %2$s'), Change::getTypeName(1), _n('Date', 'Dates', 1)),
                    'change.url'       => sprintf(__('%1$s: %2$s'), Change::getTypeName(1), __('URL')),
                    'change.title'     => sprintf(__('%1$s: %2$s'), Change::getTypeName(1), __('Title')),
                    'change.content'   => sprintf(__('%1$s: %2$s'), Change::getTypeName(1), __('Description')),
                    ];

      foreach ($tags as $tag => $label) {
         $this->addTagToList(['tag'   => $tag,
                                   'label' => $label,
                                   'value' => true,
                                   'lang'  => false]);
      }
      asort($this->tag_descriptions);
   }

}

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